Shipping Policy

At Melanated Beauty Depot, we understand the importance of timely and reliable shipping when it comes to delivering your hair care products. We strive to provide a seamless shipping experience for all our customers. Please take a moment to review our shipping policy:

Shipping Methods

We offer various shipping methods to cater to your needs. During the checkout process, you will have the option to choose from the available shipping methods. These methods include:

  • Standard Shipping: This method typically takes 3-5 business days for delivery.
  • Expedited Shipping: For those who need their products sooner, expedited shipping is available, which usually takes 2-3 business days for delivery.
  • International Shipping: We also offer international shipping for our customers outside of the Canada. Please note that international shipping times may vary depending on the destination.

Order Processing Time

Once your order is placed, our dedicated team works diligently to process and prepare your items for shipment. Most orders are processed within 1-3 business days. Please note that during peak seasons or promotional periods, order processing may take slightly longer.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the selected shipping method. The exact shipping cost will be displayed during the checkout process before you finalize your purchase.

Shipping Restrictions

While we strive to provide shipping services to as many locations as possible, there may be certain restrictions due to legal or logistical limitations. If we are unable to ship to your specific location, you will be notified during the checkout process.

Lost or Damaged Shipments

In the rare event that your shipment is lost or arrives damaged, please contact the shipping service via your tracking number.

We hope this shipping policy provides you with the necessary information regarding the shipping process at Melanated Beauty Depot. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure your satisfaction.